Quiet Morning Turns Chaotic in Carterton
A peaceful Tuesday morning was shattered in Carterton, West Oxfordshire, as a car dramatically smashed through the front window of a Costa Coffee café, leaving three people injured and sparking a full-scale emergency response. The crash, which took place around 10:30 AM on Burford Road, saw customers and staff inside the shop thrown into panic as glass and debris flew across the popular high street coffee spot.
The scene was quickly swarmed by emergency vehicles, including an air ambulance, police units, and fire and rescue services. Authorities closed surrounding roads as paramedics treated the injured and investigators began piecing together what led to the crash.
Emergency Services Respond Within Minutes
According to Thames Valley Police, emergency responders were dispatched immediately and arrived on site within minutes. Witnesses reported a coordinated effort to treat victims at the scene before they were transported to hospitals in Oxfordshire.
As of now, none of the injuries are believed to be life-threatening, but all three individuals suffered significant traumadue to impact and glass shards. A spokesperson from South Central Ambulance Service confirmed, “We were called to reports of a road traffic collision involving a car and a building. Three people have been treated and taken to hospital.”
How the Crash Unfolded
Eyewitness Accounts and Shock at the Scene
Several patrons and passersby described the moment the vehicle plowed through the window. “It was like an explosion,” said one local resident who was walking past Costa at the time. “I heard a massive bang and people screaming. The car had gone right into the tables—glass was everywhere.”
Another witness added, “It looked like the driver lost control coming off the junction. I don’t know how it happened, but the car went straight through the front. It was terrifying.”
Photos from the scene show the front of the shop destroyed, with shattered glass strewn across the floor and tables pushed aside by the force of the vehicle.
Timing, Location, and Immediate Impact
The crash occurred during the morning rush when the café was moderately busy with customers grabbing coffee and breakfast. The location—Burford Road—is a well-known commuter route, and the Costa branch is a local favorite for families, workers, and school-run parents.
Police quickly cordoned off the area to secure the scene and ensure the safety of the public. Businesses adjacent to the café were temporarily closed, and traffic was diverted as investigations began.
Condition of the Injured
What We Know So Far
Emergency services confirmed that three individuals sustained injuries during the collision. While the extent of their injuries has not been officially disclosed, initial reports suggest two customers and one café staff member were among those hurt. Eyewitnesses reported one person being treated on the pavement with cuts and suspected fractures, while another appeared dazed and covered in blood after being hit by debris.
A South Central Ambulance Service representative stated that all three were taken to a nearby hospital for further assessment and treatment. Fortunately, none of the injuries are believed to be life-threatening, though the psychological impact of the crash could be long-lasting.
Updates from Hospital Sources
Medical sources at the John Radcliffe Hospital in Oxford indicated that two of the injured remain under observation for trauma-related symptoms, including head injuries and broken limbs. The third, a middle-aged woman, is being treated for lacerations caused by flying glass.
All three victims are expected to recover, but the suddenness and violence of the incident have left many in shock. Family members are being kept informed, and Costa Coffee has reportedly reached out to offer support.
The Emergency Response
Air Ambulance, Police, and Fire Units Arrive
Within minutes of the incident, police, paramedics, firefighters, and an air ambulance were on the scene. The rapid response ensured the injured received immediate aid, and fire crews worked to secure the building and prevent further structural collapse.
The driver of the vehicle, a woman in her 40s, was treated for minor injuries at the scene. She was later arrested on suspicion of driving under the influence of drugs, according to Thames Valley Police, who confirmed she remains in custody as inquiries continue.
Road Closures and Scene Management
The entire section of Burford Road around the Costa Coffee site was closed for several hours to allow for forensic investigations and structural assessments. Traffic diversions were put in place, and the public was urged to avoid the area.
Businesses nearby were advised to remain closed until structural engineers cleared the site as safe. Emergency services thanked the public for their cooperation and patience during the operation.
Investigation Underway
Police Statement and Public Appeal
Thames Valley Police issued a formal statement confirming the driver’s arrest and appealing to the public for assistance. A spokesperson said, “We are treating this as a serious incident. If anyone has dashcam footage, CCTV, or mobile phone video from the area at the time of the crash, please contact us quoting reference number INC-20250507-1109.”
Officers are examining mechanical failure, medical issues, and potential substance involvement as possible factors in the crash. The driver’s blood samples have been sent for testing.
Was It Accidental or Mechanical Failure?
While the investigation is ongoing, early reports suggest the crash was not a deliberate act. Instead, police are exploring whether the vehicle suffered a mechanical issue, such as brake failure, or if the driver was impaired or distracted.
Witnesses mentioned the car appeared to veer suddenly across the pavement before crashing through the glass, leading to speculation that speed and driver error may have been involved.
